Company Name : AMC Square
Description : Tomorrows Service .. Delivered!!
Company Overview : When AMC SQUARE opened its doors; technology was evolving by the minute. We started with a simple idea of offering users in India with dependable Technical Support, Quality Repair service and fool proof Extended Warranties, Backed by our team of certified experts and business proficiency by Wise Machines.
Everywhere we looked; people were using awesome new electronic gadgets but usually meeting with all sorts of accidents. Meanwhile, the Warranty or Repair service market in India was living in the past
We thought it was time to move things forward. Our big idea? “SMART” (Specific Measurable Achievable Realistic and Timely) & “CREATE” (Customer First, Result Oriented, Execution, Achievement & Contribution, Trust & Integrity, Excellence & Quality), as our two core values that drives all our executive and operational decisions. This philosophy drives our unified vision of setting-up “AMC SQUARE” to be the “Most Preferred Service Provider” and a “Category Leader” in the chosen business domain. They remain the foundation upon which we continue to build our success today. We work across diverse geographical, cultural and language divides to seamlessly deliver quality services to all our users consistently and give people protection that covers the breaks, spills & mishaps of everyday life and treat our customers like we’d want to be treated.
Evidently, we were on to something. “Bringing the best to everyone we touch”. By “The best”, we mean the best products, the best people and the best ideas. These three pillars have been the hallmarks of our Company. With this today we’re growing at the speed of technology. With offices in Chennai and Bangalore, a legion of loyal fans, and superstar customer service—we’re turning “good” into “better” every single day to become BEST one day. And we’re just getting started. We hope to serve you with pleasure soon.
What We Do
AMC SQUARE was started in early twenty first century by two people with US $250. Today, we are a potential leader in ‘Annual Maintenance Contract’ and delivered technical support, laptop repair & services and extended warranties for over thousands of satisfied customers. Many of the successful organizations rely on AMC SQUARE to deliver measurable business value.
Homepage URL: http://amcsquare.com
Industry : Customer Service
Number of Employees : 25
Location : Ramagondanahalli, Whitefiled, Bangalore
Key People : Mahesh H and Naveen Kumar R
HOW WE DO
The world is changing all around us. To continue to thrive as a business over the next five years and beyond, we must look ahead, understand the trends and forces that will shape our business in the future and move swiftly to prepare for what’s to come. We must get ready for tomorrow today. That’s what our Vision is all about. It creates a long-term destination for our business and provides us with a “Roadmap” for winning together with our Stake holders.
Our Roadmap starts with our mission, which is enduring. It declares our purpose as a company and serves as the standard against which we weigh our actions and decisions.
• To serve the world with tomorrows services today.
• To inspire moments of optimism and happiness.
• To create value and make a difference.
Our vision serves as the framework for our Roadmap and guides every aspect of our business by describing what we need to accomplish in order to continue achieving sustainable, quality growth.
• People: Be a great place to work where people are inspired to be the best they can be.
• Portfolio: Bring to the world a portfolio of quality services that anticipate and satisfy people’s desires and needs.
• Partners: Nurture a winning network of customers and suppliers, together we create mutual, enduring value.
• Planet: Be a responsible citizen that makes a difference by helping build and support sustainable communities.
• Profit: Maximize long-term return to shareowners while being mindful of our overall responsibilities.
• Productivity: Be a highly effective, lean and fast-moving organization.
Our Winning Culture
Our Winning Culture defines the attitudes and behaviours that will be required of us to make our Vision a reality.
Live Our Values
Our values serve as a compass for our actions and describe how we behave in the world.
• Leadership: The courage to shape a better future
• Collaboration: Leverage collective genius
• Integrity: Be real
• Accountability: If it is to be, it’s up to me
• Passion: Committed in heart and mind
• Quality: What we do, we do well
Focus on the Market
• Focus on needs of our consumers, customers and franchise partners
• Get out into the market and listen, observe and learn
• Possess a Glocal view.
• Focus on execution in the marketplace every day
• Be insatiably curious
• Act with urgency
• Remain responsive to change
• Have the courage to change course when needed
• Remain constructively discontent
• Work efficiently
Act Like Owners
• Be accountable for our actions and inactions
• Steward system assets and focus on building value
• Reward our people for taking risks and finding better ways to solve problems
• Learn from our outcomes — what worked and what didn’t
Be the Brand
• Inspire creativity, passion, optimism and fun
Fast, Friendly and Affordable, that is what we swear by at AMC SQUARE. Let us show you how easy and hassle free we can make your laptop repair experience. A broken hinge or a dead motherboard doesn’t have to be the end of your laptop. Our team of highly trained & certified experts, backed by well-equipped service centres are ready to offer you value for money repair and replacement services.
Peace of Mind
AMC SQUARE Guarantees of its workmanship, Authenticity of repairs/spares and Permanence and Longevity of the technical solution offered.
At AMC SQUARE we work on quick deadlines. Our Well- equipped service centre enables us to meet your minimum Total Action Time (TAT) expectations. We ensure that you get back to work fast.
We understand the importance of customer’s data and its confidentiality. With us you can be rest assured that your laptop is in safe & secured hands
With us you save up to 40% on laptop repair as compared to an authorized service centre.
You get up to 70% on our vast product range of laptop accessories which can help you empower your laptop. Be it laptop skin or a laptop battery you can get it all under one roof.
We offer useful tips and tricks to get the maximum out of your laptop. Small suggestions can increase the life cycle and performance of your product significantly.
We offer 24X7 remote support.